To create a “first time right” approach in software development, user stories need to be backed by a clear vision of the project and the customer’s needs. This vision will guide the creation of user stories that are focused on the functional requirements of the software, ensuring that the end product truly meets the needs of the user.

By taking the time to define a clear vision from both the project and customer perspective, developers can ensure that they are creating user stories that are truly aligned with the end goal. This will help to prevent costly rework and ensure that the final product is delivered on time and within budget.

In short, a first-time-right approach requires a focus on the end-user and their needs, backed by a clear and comprehensive vision of the project and the customer’s requirements. By taking this approach, developers can build software that truly meets the needs of the user, delivering a product that is both functional and useful from the very first release.

We always use user stories for that in this form:

As a [discipline] I would like to [need] so I can [reason]